Fair Firm and Consistent

Fair, Firm and Consistent is what I was taught early in my career. It still holds true today. One thing that should be added to that list is Communication. Yesterday I overheard two associates talking about how one of them had been passed over for a promotion.

Here is a prime opportunity to turn a negative to a positive. A couple things might have happened to create this opportunity. One the associate hasn't let his managers know he would like an opportunity to grow with the organization. Two the associate might not be ready for this position at this time. In either situation communication could have avoided this negative experience that was created because of poor communication. The more we communicate with our team members the clear things are to them and you.

Tips to Lead By

Have regular staff meetings.
Insure to have candid evaluations.
Make sure you are open to team sharing.

Communication is a two way street, don't make a one way road.